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Our Promise

Keeping Your Equipment Business Up and Running with Exceptional Customer Service

As an equipment business, you need a dealership that understands and anticipates your needs with timely and cost-effective service to keep you on track with your deadlines. Offering an exceptional customer experience is our Mission & Vision at Williams Machinery.

We’re here to provide you with a great range of quality products, keep you informed on your parts orders and equipment maintenance, and positively impact your bottom line with timely and efficient service.

We call it our G.R.I.T. promise.

G.R.I.T. stands for:

  • G: Providing a great range and selection of premium equipment and services
  • R: Creating valuable relationships with our customers
  • I:  Understanding the financial impact to their bottom line
  • T: Delivering timely communications and turnaround for optimal equipment uptime

Whether you’re looking for your next service, part, equipment purchase or rental – our knowledgeable staff are here for you.

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At Williams Machinery, we’re continually striving to provide the best possible customer service experience by listening to our customers. Read what our customers are saying about us:

“It was simple. It was good service and they got back to me with a quick response by email.”


“Go above and beyond to assist, quick service excellent to deal with.”


” The people are very thorough and personable. They know what they are talking about for their products.” 


” Always had a good experience with Williams.” 


We’d love to hear from you! Share your recent customer service experience at one of our dealerships.

Prince George